Compass โ Vessel Deviation Management (Quay) Page Guide
A post-operations performance view of vessel calls: plan vs execution, productivity, and losses โ used for structured reviews, root cause identification, and continuous improvement.
Historical ยท Source: TOS + COMS
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What this page is for
The Vessel Deviation Management page provides a structured post-call analysis of vessel performance.
It is used to:
- Review execution vs plan
- Identify productivity gaps and operational losses
- Support fact-based discussions in standard meetings
- Drive continuous improvement (Kaizen, process confirmation)
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How to use this page
Single Vessel (Post-Mortem)
Used for:
- Weekly vessel post-mortem
- Deep dive into one specific call
๐ Focus on:
- What deviated from plan
- Where time was lost
- Why performance gaps occurred
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Aggregated View (Period / Service / Terminal)
Used for:
- Daily SQDC / Weekly performance review
- Trend and benchmarking analysis
๐ Focus on:
- Recurrent deviations
- Structural performance gaps
- Prioritization of improvement actions
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Key Performance Indicators
Port Stay & Throughput
Port Stay Hours Time from All Fast โ Last Line
PMPH โ Port Moves Per Hour Moves รท Port Hours Overall vessel productivity (customer KPI)
Total Executed Moves Total billable moves handled
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Time Performance
Working Hours Time from First Lift โ Last Lift
Idle Time (Arrival + Departure)
- Arrival Idle = First Lift โ All Fast
- Departure Idle = Last Line โ Last Lift
๐ Reflects non-productive berth time
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Crane Productivity
CMPH โ Crane Moves Per Hour Moves รท Total Crane Hours Average crane productivity
Crane LPH (Long Crane) Throughput performance of the longest crane
Crane Intensity (CI) Total Crane Hours รท Working Hours Average cranes deployed during the call
Net Crane Hours Total effective crane working time
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Execution Efficiency
Twin Lift Ratio Share of twin moves in total operations
๐ Higher ratio = better crane efficiency
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Cycle Time & Loss Analysis
Gross Cycle Time
End-to-end crane cycle (including losses)
Net Cycle Time
Cycle time excluding operational losses
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Loss Breakdown
Muda Operational waste (waiting, inefficiencies)
Incidental Work Supporting activities (e.g. hatch covers)
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Muda Structure
Overall Muda Total non-productive time
Explained Muda Losses properly classified
Unexplained Muda Unclassified losses
๐ Indicator of data quality + control discipline
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Performance Logic
- Green โ On or above plan
- Red โ Below plan
- (For time KPIs: lower = better)
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How to drive actions from this page
SQDC (Daily / Weekly)
- Monitor:
- PMPH / CMPH trends
- Idle times
- Muda levels
- Escalate deviations quickly
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Vessel Post-Mortem
- Start with:
- PMPH / Port Stay deviation
- Check:
- Crane performance (CMPH, CI)
- Drill into:
- Cycle time โ Muda โ root causes
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Continuous Improvement (Kaizen)
Use the page to:
- Identify repeating loss patterns
- Target:
- High Muda areas
- High Idle times
- Low crane productivity
๐ Convert findings into:
- Standard work adjustments
- Process fixes
- Resource optimization
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Process Confirmation
- Validate if:
- Execution followed plan
- Crane deployment was optimal
- Delays were properly captured
๐ High Unexplained Muda = gap in process discipline
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Filters & Controls
- Time โ Year / Month / Week
- Vessel / Service โ Drill-down capability
- Single vessel vs aggregated mode
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Important Notes
Single vs aggregated:
Use single vessel for RCA, aggregated view for trends
Data accuracy:
Dependent on correct TOS move and delay logging
Focus:
Do not analyze all KPIs โ start with deviation, then drill down
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APM Terminals ยท Compass Platform ยท Vessel Deviation Management Guide ยท v1.0
