Compass โ Operator Performance Page Guide
A performance view of crane operators based on actual execution cycle times, enabling identification of skill gaps and targeted training through TWI (Job Instruction / Job Relations).
Historical ยท Source: Asset Digitalization (AD) + TOS
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What this page is for
The Operator Performance page provides objective visibility on individual operator performance using real execution data from equipment.
It is used to:
- Identify operator skill gaps
- Compare performance vs standard
- Support targeted training (TWI โ JI / JR)
- Enable coaching by job experts
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Data Source
Executed Cycle Time (ADCT) Measured directly from equipment PLC via Asset Digitalization (AD)
๐ Provides objective, unbiased performance data ๐ Removes manual reporting variability
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Key Performance Indicators
Operator Cycle Time
QC Median Cycle Time Median actual cycle time per operator
๐ Primary indicator of operator performance
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Cycle Time Trends
Weekly / Monthly Trend Evolution of operator performance over time
๐ Used to:
- Track improvement after training
- Detect performance drift
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Operator Adherence
Cycle Time Adherence (%) Share of cycles:
- Below standard โ
- Above standard โ
- Equal to standard
๐ Measures consistency vs expected performance
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Operator Detail Table
Provides per operator:
- Executed Moves โ Volume handled
- Executed Cycle Time โ Actual performance
- Planned Cycle Time โ Target benchmark
๐ Enables:
- Direct comparison between operators
- Identification of top and low performers
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How to use this page
Daily / Shift Control
- Identify operators:
- Above standard (underperforming)
- With unstable performance
- Assign:
- Coaching or support during shift
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Weekly Review
- Compare operator performance distribution
- Identify:
- Consistent low performers
- High variability between operators
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Training & Capability Building (TWI)
Job Instruction (JI)
- Use for operators:
- Above standard cycle time
- Focus on:
- Correct method
- Standard sequence
- Best practice replication
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Job Relations (JR)
- Use when performance issues are:
- Behavioral
- Engagement-related
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Coaching with Job Experts
- Pair low-performing operators with:
- High-performing operators
- Focus on:
- On-the-job learning
- Standard work reinforcement
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Process Confirmation
- Validate that:
- Standard cycle time is achievable
- Best performers are aligned with standard method
๐ If not:
- Review standard vs reality
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How to drive improvement
- Identify gap:
- Operator vs standard
- Confirm cause:
- Skill issue (JI)
- Behavior / environment (JR)
- Act:
- Train with job expert
- Reinforce standard work
- Follow-up:
- Check trend improvement
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Performance Logic
- Below standard cycle time โ Efficient โ
- Above standard cycle time โ Gap โ
๐ Lower cycle time = better performance
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Filters & Controls
- Time โ Year / Month / Week
- Operator โ Individual analysis
- Vessel / QC โ Contextual filtering
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Important Notes
Objective measurement:
All performance is based on AD (PLC data), not manual input
Do not compare without context:
Always consider:
- Vessel type
- Complexity
- Operation mix
Focus:
This page is for development, not evaluation only
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APM Terminals ยท Compass Platform ยท Operator Performance Guide ยท v1.0
